Man and Van Walthamstow Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Walthamstow provides removal and related services to consumers and business customers within the United Kingdom. By booking our services, you agree that these Terms and Conditions form the entire agreement between you and us for the provision of those services.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below:

1.1 "We", "us" and "our" refer to Man and Van Walthamstow as the service provider of man and van, moving and related services.

1.2 "You" and "your" refer to the customer who books the services, whether acting as an individual consumer or on behalf of a business.

1.3 "Services" means any man and van, transport, removal, loading, unloading, packing, delivery, or related services we agree to provide.

1.4 "Goods" means the items, belongings, furniture, boxes, equipment or any other property that we agree to move, transport, handle or store.

1.5 "Working day" means Monday to Friday, excluding public holidays in England and Wales.

2. Scope of Services

2.1 We provide man and van removal and transport services within our operating area and, where agreed, to and from other locations within the United Kingdom.

2.2 The specific details of the services, including addresses, dates, times, estimated duration, vehicle size and number of staff, will be confirmed at the time of booking.

2.3 We reserve the right to use sub-contractors or agents to perform all or part of the services. Where we do so, these Terms and Conditions will still apply and we will remain responsible for the proper performance of the services.

3. Booking Process

3.1 Bookings may be made by you through our approved booking channels. By requesting a booking, you confirm that you are at least 18 years old and have the authority to enter into a contract with us.

3.2 When making a booking, you must provide accurate and complete information, including:

a) Collection and delivery addresses
b) Access details at both addresses (for example, parking restrictions, floor level, lift access, narrow stairs or other access issues)
c) An accurate description and approximate volume or number of the goods to be moved
d) Any particularly heavy, fragile or valuable items
e) Any special requirements such as packing, dismantling or reassembly.

3.3 We will provide you with an estimate or quotation based on the information you provide. This may be given as an hourly rate, a fixed price, or a combination of both. You are responsible for checking that all details in the estimate or quotation are correct.

3.4 A booking is only confirmed when we accept your request and issue a booking confirmation. We may decline a booking at our discretion, for example if we consider that the work cannot be carried out safely or lawfully.

4. Estimates, Quotations and Additional Charges

4.1 Any estimate or quotation is based on the information supplied by you at the time of booking. If that information is incomplete or inaccurate, or if the scope of the services changes, we may adjust the price accordingly.

4.2 Additional charges may apply where:

a) There are delays caused by circumstances beyond our reasonable control, including waiting time at collection or delivery addresses
b) Access is more difficult than advised, or requires additional time or equipment
c) The volume or nature of the goods exceeds what was described at the time of booking
d) Additional services are requested on the day, such as extra drops, packing, dismantling or reassembly.

4.3 Where services are charged on an hourly basis, time is normally charged from the agreed start time (or arrival at the collection address, if later due to your delay) until completion of the services and our departure from the final address.

5. Payments

5.1 Unless otherwise agreed in writing, payment is due on or before completion of the services on the day of the move.

5.2 We accept payment by the methods specified at the time of booking. You must ensure that clear funds are available when payment is due.

5.3 For certain bookings, including larger or longer-distance moves, we may require a deposit to secure the booking. The amount and due date of any deposit will be confirmed at the time of booking.

5.4 If payment is not made when due, we may:

a) Refuse to commence or continue the services
b) Retain possession of the goods under a lien until full payment is received
c) Charge interest on overdue amounts at the statutory rate allowable under UK law.

5.5 Where the booking is made by a business customer, you warrant that the person making the booking is duly authorised and that the business accepts liability for all charges.

6. Cancellations and Amendments

6.1 You may cancel or amend your booking by giving us notice via our approved communication channels.

6.2 If you cancel more than 48 hours before the scheduled start time, any deposit paid may be refundable at our discretion, subject to deduction of reasonable administration costs.

6.3 If you cancel within 48 hours of the scheduled start time, we reserve the right to retain all or part of any deposit and to charge a cancellation fee up to a reasonable proportion of the agreed price, to cover lost bookings and costs incurred.

6.4 If you significantly change the date, time, addresses or scope of the services, this may be treated as a cancellation and new booking. We will inform you if this is the case and provide a revised quotation where appropriate.

6.5 We may cancel or postpone the services if:

a) You fail to make any required payment when due
b) You do not provide necessary information or instructions in a timely manner
c) We reasonably believe that carrying out the services would be unsafe, unlawful, or impossible due to access or other constraints
d) There are exceptional circumstances beyond our control, such as severe weather, accidents, or road closures.

6.6 Where we cancel for reasons within our reasonable control, our liability will be limited to refunding any deposit or pre-payment you have made. We will not be liable for any indirect or consequential loss arising from such cancellation.

7. Your Responsibilities

7.1 You are responsible for:

a) Ensuring that you are legally entitled to move the goods
b) Arranging suitable parking and any permits required at collection and delivery addresses
c) Ensuring adequate access at all addresses, including informing us of any parking restrictions, narrow roads, stairs, lifts or other obstacles
d) Properly packing and securing your goods, unless you have requested and paid for a packing service
e) Removing any fixtures or fittings you wish to move, unless agreed otherwise
f) Being present, or appointing a representative, at collection and delivery to oversee the move and sign any relevant documentation.

7.2 You must not request us to move or handle any goods that are illegal, dangerous, perishable, live animals, or otherwise unsuitable for transport, including but not limited to:

a) Explosives, firearms, weapons or ammunition
b) Hazardous chemicals, flammable liquids or gases
c) Unsealed food subject to spoilage
d) Cash, jewellery, precious metals or high-value items unless previously declared and accepted by us in writing.

8. Waste and Disposal Regulations

8.1 We are a removal and transport service and do not operate as a general waste disposal service. We will not remove or transport household or commercial waste unless expressly agreed in advance and compliant with UK waste regulations.

8.2 Where we agree to remove items for disposal, you confirm that you are entitled to dispose of those items and that they do not constitute hazardous or regulated waste. Additional charges may apply for disposal services.

8.3 We will not collect fly-tipped waste or any materials that require a specific waste licence or specialist handling unless such arrangements have been made in advance and confirmed in writing.

8.4 You are responsible for ensuring that any items presented to us for transport are reasonably clean, free from infestation and safe to handle. We may refuse to handle items that present a health or safety risk.

9. Our Liability for Loss or Damage

9.1 We will exercise reasonable care and skill in providing the services. However, our liability for loss or damage to goods or property is subject to the limitations set out in this section.

9.2 We will not be liable for loss or damage arising from:

a) Your failure to pack goods properly, unless we have provided a packing service
b) Normal wear and tear, or minor scuffs and scratches occurring in the ordinary course of moving
c) Inherent defects or pre-existing damage in the goods
d) Goods that you or your representatives have packed, loaded or unloaded without our involvement
e) Electrical or mechanical derangement of appliances or equipment, unless external damage is apparent
f) Loss of data or programmes on computers or other devices.

9.3 Our liability for loss or damage to goods, whether caused by our negligence or otherwise, will not exceed a reasonable value per item or per booking, having regard to the nature of the services and the charges paid. We may offer enhanced cover by prior written agreement and payment of an additional fee.

9.4 We are not liable for any indirect, consequential or purely economic loss, including loss of profits, loss of business, loss of opportunity or loss of enjoyment, arising out of or in connection with the services.

9.5 Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded under UK law.

10. Claims and Time Limits

10.1 You must inspect the goods and property as soon as reasonably practicable after completion of the services.

10.2 Any claim for loss or damage must be notified to us in writing as soon as possible and in any event within seven days of completion of the services. You should provide a clear description of the issue and reasonable evidence of the loss or damage.

10.3 If you do not notify us within the specified time limit, we may not be liable for the alleged loss or damage, unless you can show that you could not reasonably have discovered it within that period.

11. Delays and Events Beyond Our Control

11.1 We will use reasonable efforts to carry out the services on the agreed date and time, but timings are estimates only and may be affected by traffic, road conditions, weather, accidents or other factors beyond our control.

11.2 We will not be liable for delays or failure to perform the services to the extent caused by events beyond our reasonable control, including but not limited to extreme weather, road closures, accidents, breakdowns, strikes, or public disturbances.

11.3 If an event beyond our control occurs, we will inform you as soon as reasonably practicable and, where possible, agree a revised time or date for the services.

12. Insurance

12.1 We maintain appropriate insurance cover in relation to our legal liabilities for the services we provide.

12.2 Our insurance is subject to policy terms, conditions, limits and exclusions. It is your responsibility to arrange additional insurance for your goods if you require cover beyond our standard liability.

13. Privacy and Data Protection

13.1 We will collect and process personal information about you as necessary to manage your booking and provide the services.

13.2 We will handle your personal data in accordance with applicable UK data protection laws and will not sell or disclose your information to third parties except where necessary to perform the services, comply with legal obligations, or with your consent.

14. Complaints

14.1 If you are dissatisfied with any aspect of our services, you should raise your concerns with us as soon as possible so that we have an opportunity to resolve the issue.

14.2 We will investigate complaints promptly and fairly and will aim to provide a response within a reasonable time.

15. Variation of Terms

15.1 We may update or amend these Terms and Conditions from time to time. The version in force at the time of your booking will apply to that booking.

15.2 Any changes to the scope of the services or to these Terms and Conditions must be agreed in writing.

16. Severability

16.1 If any provision of these Terms and Conditions is held by a court or competent authority to be invalid or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if such modification is not possible, deleted.

16.2 Any such modification or deletion will not affect the validity and enforceability of the remaining provisions.

17. Governing Law and Jurisdiction

17.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the services, shall be governed by and construed in accordance with the laws of England and Wales.

17.2 You and we agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services provided.



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Save money with our man and van Walthamstow without any compromise on quality

Whether you are moving a home or an office, what you need most is a reliable team that will ensure that your possessions are transported safely to the destination. This is what our man and van service based in Walthamstow aims to achieve. While keeping our rates at the minimum, we endeavour to give you great quality service, so that the big move can go as smoothly for you as possible. All our past customers have found our man and van Walthamstow services extremely satisfactory, as we learn and improve with each job.

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Walthamstow Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 84 Blackhorse Ln
Postal code: E17 6HJ
City: London
Country: United Kingdom

Latitude: 51.5893820 Longitude: -0.0396480
E-mail:
[email protected]

Web:
Description: We are glad to present you the best man and van services around Walthamstow, E17 at budget-friendly price. Get in touch with us now!
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